Services
We work together as a team and always try to respect one another in the workplace to ensure that our Client service is always on a EXCELLENT level.
Our Services
We work together as a team and always try to respect one another in the workplace to ensure that our Client service is always on a EXCELLENT LEVEL.
Site Hygiene
Bins are washed and disinfected on a regular basis with chemicals supplied by us. Daily tasks are general housekeeping of service areas, waste rooms and back alleys.
Site Recycling Activity
A main refuse area will be identified where the on-site waste management service will be implemented. All the necessary staff PPE, bins and purpose-made recycling equipment will be provided in line with site operation requirements to ensure maximum recycling efficiency. Bins are placed at strategic points and restaurant (if any) back-of-house areas.
Our staff continually checks and controls the bins. Bins are taken to the waste area where dry and wet waste (non recyclable) is transferred into containers ready for collection by the waste removal contractor. Recyclable materials will be sorted, graded according to type and stored in bags ready for collection by our truck. The frequency of the recyclable material collection will depend on the volumes being generated. All waste will be handled in the parameters of strict legislation.
Other Services
Although we endeavour to provide a one stop service, it was decided to stipulate exactly what services we can provide ourselves and what services will be outsourced. We will however facilitate the whole process at which point only a single bill is issued.
Services that we can facilitate at
Document Shredding
Waste Removal
- Site Clearing
- Waste Pileups
Equipment Rental
- Compactors
- Balers
Fat Trap Servicing
Composting (Worm Farms)
Management System
Efficient control, communication and reporting systems have been implemented to ensure a high service standard is always maintained.
Our management structure consists of the following:
- Operations Manager
- Contracts Manage
- Area Manager
- On-site Supervisor/Team leaders
Management duties
The Operations Manager is responsible for
- everyday general enquiries
- generating monthly reports for clients
- overall operational issues
- receive and respond to direct reports from Contracts Manager
- attend operational meetings
- ensure an overall high standard of service is maintained in line with company policies
- bi-weekly site visits
The Contracts Manager is responsible for
- maintain existing client basis
- keeping clients constantly updated new rates and industry developments
- develop account plans and strategies in line with the overall strategy formulated by the Operations Manager
- create tailored solutions which meet the client’s short and long-term communications needs
- provide training and development of all staff members.
- ensure that all service providers in his/her portfolio comply with the company policies and procedure
- review performance of all staff members on a regular basis
- client liaison and entertainment.
- provide after-sales service to clients
- maintain correct information about clients, budget, planning periods and operational activity
- build and maintain a strong working relationship with clients
- receive and respond to direct reports from the Area Manager
- weekly site visits
The Area Manager is responsible for
- everyday general enquiries from staff on site
- reporting of problems at site
- respond to direct instructions from Contracts Manager
- closely monitoring service standards of work at site
- request for consumable materials, staff PPE, request waste and recyclable material removal from site
- daily site visits